Frontloadbearings offers the following Returns Policy:

Bearing and seal sets may be returned within 14 days of receipt for a full refund. We may take up to 3 business days to issue a refund. They must be returned in a re-saleable, uninstalled condition.

Please return them to.

Front Load Bearings
3673 Mapleton Dr
West Linn, OR 97068

Please include your purchase info, email address and order number in the box.

Cheers, James.

WARRANTY INFO: All seals and bearings have a 5 year replacement warranty. You must mail me back both bearings and the seal for a replacement to take place. PS. Please feel free to email me with any questions at james@frontloadbearings.com